Bad Email Examples
The following are examples of bad email responses, they might not have resulted in proper response.
The emails would not have provided proper resolution, they wouldn't have followed the 7C's of Communication.
Monday, August 22, 2022
Non Voice - Email support - Examples of Bad Emails - 20 samples
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Nonvoice Chat support - Good Chat - 20 chats
Examples of Good Chats - there are some grammatical errors on the chat transcript, please understand the context and use them at your discretion.
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Non-voice Communication - 7 C's of Communication
Why Use the 7 Cs?
It a very useful tool to help write high-quality email / Chat messages
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
E-mail Support - Non Voice - Good E-mail case study - 20 E-mails
Good Email Examples
The following are examples of good email responses, there could be certain grammatical errors, the viewers are request to practice and use the correct formats and templates to communicate with their clients or customers. Do use the following templates at your discretion.
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Saturday, August 20, 2022
Non Voice Chat Support - Example for a can do better / Average chat - 002
Average Chat - 002
Initial Question: Hi, i would just firstly immediately
apologies for any trouble i have caused, it turns out i had this product but
lost the parcel myself and now don't know what to do as i haven't paid, and
don't feel right i just wanted to ask for your forgiveness and wanted to ask
you what i should now do i would prefer to keep this product back but don't
have the original box, i know this a weird scenario as most would keep the
product and money and although i do want this, i wouldn't feel right please
advise me what to do.
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Non Voice Chat Support - Example for a can do better / Average chat - 001
Average Chat - 001
11:04 AM Initial Question: I just ordered one book via
Kindle - Harry Potter and the Chamber of Secrets, but I would like to return it
and order the full set of books.
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Non Voice Chat Support - Example for a Well handled / Good chat - 001
The reason for Positive C Sat
Good Chat -001
8:42 AM Initial
Question: Me: I refused the order for 115-6467109-3649803 and still
have not received a refund.
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Non Voice Chat Support - Example for a mishandled / bad chat - 003
Bad Chat - 003
Initial Question: hello i am having trouble activating
my twitch prime account
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Non Voice Chat Support - Example for a mishandled / bad chat - 002
Bad Chat - 002
11:39:57 PM
Initial Question: Hello. When i try to link my Amazon/twitch accounts i get
this message " Oh no! We can’t enable Twitch Prime on your account."
I have tried everything, please help.
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
Non Voice Chat Support - Example for a mishandled / bad chat - 001
The reason for Negative C Sat
Chat Support - Example for a mishandled chat - 001
I'm Thameem, I'm a professional trainer and a passionate blogger.
We are living in a fast paced life in the era where information is wealth.
I believe that most of the issues / challenges that we experience in our lives is due to lack of information, we all have the requisite knowledge and skills to perform any tasks and overcome any challenges, since information is stagnant at one point the resources are under utilized. I request viewers to share the information with people such that even if it benefits one, the mission is accomplished.
Sharing is Caring
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